WECK Jars products are eligible for return up to 30 days from the day the order is received. Please email firstname.lastname@example.org for a return authorization number, which needs to be written on the outside of the master carton. The product and carton need to be returned in sellable condition, all boxes of jars need to be packed into a master carton with packing material when returned to us. A copy of the invoice must be included.
Customer will be responsible for all shipping fees.
Once we receive the product and confirm it is in selling condition, we will issue a refund to the credit card used for the order. Please allow up to 10 business days to see refund on statement.
Our address is:
450 E Congress Pkwy Ste E
Crystal Lake, IL 60014
For defective or damaged products, please see our damage policy on our FAQ page.
If you have any questions concerning our return policy, please contact us at: