RETURN POLICY

RETURN POLICY

WECK Jars products are eligible for return up to 30 days from the day the order is received. Please email info@weckjars.com for a return authorization number, which needs to be written on the outside of the master carton. The product and carton need to be returned in sellable condition, all boxes of jars need to be packed into a master carton with packing material  when returned to us. A copy of the invoice must be included.

Customer will be responsible for all shipping fees.

Once we receive the product and confirm it is in selling condition, we will issue a refund to the credit card used for the order. Please allow up to 10 business days to see refund on statement.

Our address is:

Glashaus Inc.
450 E Congress Pkwy Ste E
Crystal Lake, IL 60014

EXCEPTIONS  

For defective or damaged products, please see our damage policy on our FAQ page.

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

info@weckjars.com

HOURS OF OPERATION

MONDAY – FRIDAY

09:00am ~ 5:00pm CST